Membership Freeze Policy

  Need a temporary break? You can freeze your membership instead of canceling.

  Here's how it works:

  Freeze Terms

  - A membership may be frozen for up to 3 consecutive months at a time.

  - Members are allowed up to 2 freezes per calendar year.

  - A $10 monthly freeze fee will apply for the duration of the freeze.

  - All past-due balances must be paid before a freeze request can be processed.

  - All other terms and conditions of your membership agreement remain in effect

   during the freeze period.

  How to Submit a Freeze Request

  Freeze requests must be submitted in one of the following ways:

  - In Person — Visit Titanz Fitness during staffed hours and speak with a team

  member at the front desk.

  - Certified Mail — Submit a written freeze request by certified mail to: 1834

  South Cobb Industrial Boulevard, Smyrna, GA. Please retain your certified mail

   receipt as proof of submission.

  We are unable to accept freeze requests by phone, email, fax, or online

  submission.

  Timing

  To ensure the freeze takes effect before your next billing date, your request

  must be submitted at least 10 days prior to your billing date. Requests

  submitted with less than 10 days' notice will take effect on the following

  billing cycle.